Pinchas Q.
The leather is high quality and thick and the craftsmanship is evident.Would recommend & buy again if had to.I'd definitely consider buying this brand again in the future.
emil s.
Legendary level boot!
Comfort level 9000!
Aesthetics level 9000!
Quality level 9000!
Seriously now, perfect fit out of the box. Break in will only make these more comfortable.
The leather and craftsmanship is very nice. Oh that fresh leather smell!!!!!......
The only con here are the laces which are either too long or too short, depending how you go about it. If you loop the lace around the ankle laces are too short. If you don't, it's too long... Just can't win... Will not knock a star because of that, but it's a little annoying.
It's my second pair of Sutro boots and will buy a third, no doubt about it!
Britt G.
I actually look forward to lacing them up everyday :-)
Boony S.
I'm not a boot guy per se. This is an excellent made boot.Sutro suggested a wide version when they become available which I may try although I've never had to order wide shoes/boots before.Reviews were great on Amazon.
Damian Q.
Quality is excellent, I will purchase another pairs of boots very soon !!!!
I strongly recommend this brand, price is nothing compared with the look and quality on materials.
Katharine L.
Boots: 4.5 stars
Customer service: 1 star
Boot review: Purchased this item as a gift for my boyfriend, who has a couple of pairs of Sutro boots and likes them a lot (including Alder in a darker color). The honey color was darker than in photos, but looks sharp and he's gotten several compliments on them. The fit was narrower than the other pair of his Alder boots, but he decided to keep them since a size up would be too much and thinks they'll stretch a little.
Customer service review: very unimpressive. First, we live in Sacramento so one wouldn't expect that receive a package would take 2 weeks to arrive. It was surprising how long it took for the package to actually make it to USPS. The bigger concern was that my package was supposed to be delivered on Thursday and it didn't arrive (I was even home), and we've never had issues with missing package. I contacted customer service to inquire (there's even a link that says: package wasn't delivered? Let us know!). Customer service responded and said packages may be delivered a couple of hours after they're marked, and asked what was the current status. I replied, and never got a response back. I emailed a third time, asking again about what options I may have, and still never got a response. Even if the answer is “we can't do anything, contact the postal service”, replying to customer inquiries is a basic tenet of customer service. The package ultimately arrived 2 weeks after I ordered it and a week after it was supposed to have been delivered. While I understand that shipping may be out of Sutro's control, the lack of response from customer service left a bad impression and we wouldn't order from this company again. They make nice shoes, but there are other options at a similar price point.
Rivkah P.
That disappoints me as this causes the boot to look much more worn than it truly is.
Dyanne F.
Could feel the boots & insoles molding to my feet the minute putting them on the second day.You should 1st wipe of the boots with a clean cotton rag (I used an old rag t shirt) as the die or polish is a little tacky feeling & has a distinct odor.
Kylie G.
Customer service was slow to respond but to their credit they did credit $20 for shoe goo and the inconvenience of repairing it.
Ethan G.
Ended up not liking it as much as I had hoped so, I am returning it.
Mata S.
For the price they fit like a glove very comfortable to wear on a daily basis. My first impression is that these are very well made.I have worn them in the rain & cold already & my feet stayed dry & warm.Good boot
Brew D.
I brought them for riding my motorcycle but after wearing them I realize that they were so comfortable that I could wear them any were. Where were you all my life? Excellent product, excellent service.Went ahead & returned/exchanged them for 10s, whole process was very quick & efficient.
Yuri H.
Ordered a pair of 1 and a halfs, but turned out to big. These are awesome boots.I love them.Not only that, but they look fantastic! I've been complimented on them nearly every day since I've been wearing them.
Drusie D.
Reasonably comfortable initially. Very comfortableI found them comfortable right out of the box.
Dollie L.
I found it more comfortable than similar boots of this type.Quality is excellent for price.This is of the utmost quality, worth every penny.
Samuel T.
The first thing I noticed, even before opening the box, was the smell. It's amazing. I've been wearing my boots for a week now and I want more, especially the Honey Alders. They're comfortable, they look great, I'm enjoying how they're wearing in. Buy some, you'll thank yourself.
Misha K.
Just got my second pair of Alder-II's (black and honey) and they're the best. I'm 5'4” and where a size 10, the fit is perfect. I've gotten a ton of compliments at work and out with friends when wearing them with jeans, chinos, or suit pants.
casey g.
The height at the arch is so tight I couldn’t get them on. I removed the insole and now they’re great. Just need to find a thin leather insole to cover up the footbed.
Alvina H.
But I can already tell they are going to be a favorite.I think these will lay me many years & are comfortable all day long.These boots are very very narrow.
Nicholas D.
Beautiful boots! Love the comfort and the style. I often wear anywhere from a size 11 to a size 12, and in these a size 12 is perfect for me and my “low volume” foot. If you're often between sizes I'd suggest hedging towards the larger size.
Christopher M.
Love the look of these. I think they run a bit tight but only on the tops of the feet. They're difficult to pull on and I'm hoping (like all good leather products) they mold to my use.
Niles F.
I have a standard size 13 D foot so the fit is great for me.
Sibley B.
On the other hand, I am not experiencing the same problem on the left boot.
Christopher C.
My size is usually 11
So make sure to order half size on top!!!! Or you will have to return your beautiful boots, and wait longer...
Sara M.
Beautiful,beautiful boots. I've gotten numerous compliments on them since receiving them for a birthday. There is a significant break in period but that's to be expected with such a quality leather boot. My one issue is that they run a little small. The 11 fits the length of my foot but the tounge is a bit tight on the top of my foot. I imagine the leather will eventually loosen but it currently limits how long I can wear them. Overall, these will likely be the best boots I have ever owned.
Benny J.
These mold to your feet, look sharp, and seem (so far) to be of exceptional quality.
Reza G.
This is my third pair of the same kind . I wear the shoes like they are my tools, they need to be comfortable, they need to look good and they need to make me feel good. If I have bought three of the same kind you should know that I must like them a lot . I've had two pairs of the honey color and I recently purchased a black one. I will be buying More of them in the future as I run The two pair I have left to the ground as I did to my first one.
Love them and I hope this company keeps this quality up as time goes by and they become more successful.
Harry G.
Sleek style and classic look. I've been wearing mine everyday!!
Doralia B.
I would recommend any5 looking at these boots look elsewhere for something quality like an Iron Ranger or 1000 Mile.
Felisha R.
But boots made by this company were included in a article regarding the 'top xx must have shoes for guys' in a popular men's magazine. Usually wear 1 & a half-11 size(US) dress shoes & boots.Will definitely do business with the company again.
Shane L.
Great finish. These are the most comfortable boots that I have ever owned.I've had them for about 1& a half months or so.
Thekla R.
If you cherish foot comfort, these are for you. Bought these as a gift for my son on his 21st birthday.My feet measured 1 & a half & 10.They do however seem well built & to be a quality product though.
Sarajane S.
So far really loving them.
Sean M.
Looks good, extremely squeaky
The boot looks great but it is extremely squeaky when walked around in
Sean M.
The boots look good but are extremely squeaky. I sound like a clown walking around the office. Is there anything that can be done to prevent this?
Thomas N.
Just got my shoes in. Shoes fit perfect so comfortable!!!! If you curios as to how they fell they are by far the best fitted boot yet. The style is perfect and goes with everything.
Patrik B.
Great design and solid quality!
Francisca R.
Good boots so far - I've only worn them a few times, they look great and feel alright so far and will get better as I break them in. These Sutro Footwear are great.I typically wear a 9m & the 8 & a half was just too tight.
Billy J.
I can throw them on at six in the morning and barely notice them by the time I get home at ten at night. It's a very good looking & well made boot for the price.Boots are great & you can actually smell the authentic leather as you unpack them.
GARY O.
Most comfortable shoe I ever owned
Justin K.
I loved my Alder Boot in Grey. The leather was supple, with an elegant polish to it, and I wanted to get it in black as well. The black version I received is a perfectly good boot, but I was disappointed in the differences compared to the grey ones. The black leather was not as supple, and it was dull. The leather of the upper parts was dull and subtly textured, and the body was dull and smooth. It also came with extra-long laces that requre you to bring the laces once around the back, and to the front again to lace properly, which was also different from the other Alder Boot I have. The long lace style is easily changed with a new pair of laces, but seemed arbitrarily different than the other shoes, and more subjectively, seemed overly fussy for boot design that seems to emphasize getting the basics right. While I was surprised at the differences as compared to my other Alder Boot, this is a very well-made boot, and some people may prefer it, and even love the differences.
Abraham M.
These seemed to me to be a bit pricey at first. Great boots for $250.They did run a full size smaller than what I usually wear in boots, but the exchange process was painless as usual.
Dwight R.
Alder Boot
I liked the design of the boot but they didn't have my usual size, 9.5. Sometimes I wear a 9, like in Aldens. But the Alders were too tight. But I did notice that the stitching on the tongue on the right boot was coming undone. So I would have returned it anyway. Good customer service.
Charo R.
He loves it
They did good job with shipping and adding notes as a gift.
Amalie B.
Break in period but these feel good from the beginning.Love the drink coaster included - nice touch.
Wilhelm M.
Unfortunately, I could not get it on my foot because they are very skinny boots. Great addition to the arsenal.Fit is a D width, & your real size.They look amazing & seem to be of very good quality.
Goddard B.
The length was good and there was plenty of room in front of my toes but the end was very narrow and they were very tight across the tops of my feet. So far these are amazing boots.Once I received the product, I even like more.
